Moving from Crisis to Business Recovery - Co-brand & Travel Reward Cards Virtual 2020

Date: 10 Nov 2020 - 11 Nov 2020    Location: Online, 10am EST    Delegates: 80+


Co-Brand & Travel Rewards 2020 was an event dedicated to professionals who run co-brand and travel reward card programs. From card issuers, merchants, companies and professionals who put cards in consumers' hands, and increasingly in their mobile wallets, this was the place to learn what's coming next - something hard to know in the current "Covid Economy." 

It was also the place to share best practices and meet your fellow card industry professionals virtually via our fantastic conference app and Zoom networking roundtables.
The conference sessions took place from 10am - 12 Noon Eastern on both Tuesday, November 10th and Wednesday, November 11th. If you registered and were unable to attend, all the session recordings are available via the Whova app, along with additional exclusive content.

Why Participate in Co-Brand & Travel Rewards Virtual Conference?



Pre-Conference Workshops:


Thursday 8, October 2020
11am Eastern / 5pm Central European Time
Pre-Conference Workshop with XanderPay on Payment Acceptance in the Covid Economy
  Watch Recording Now

Thursday 5, November 2020
10am Eastern / 4pm Central European Time
Co-Brand Customer Acquisition Workshop with Elite Marketing

  Watch Recording Now


Tuesday, 10 November 2020 - Day 1:

• Chairman's welcome remarks
- Driss Belmadani, Former Senior Manager, Loyalty, Credit Cards & Partnerships, JetBlue Airways 

10.00am Eastern / 4.00pm Central  European Time
• State of Cobrand and Travel Reward Cards post Covid-19: new spend patterns and how Fintech Innovation can help drive the industry towards profitability again
- Kate Morgan, Head of International Partnerships, Auriemma Group 

10.25am Eastern / 4.25pm Central European Time
• Driving spend with Big Data
- Paul Alexander, Group Chief Executive, Beyond Analysis

10:50am Eastern / 4.50pm Central European Time
Debate: Which currency is more valuable – traditional co-brand vs bank reward cards/cash back 
- Madeleine Anderson, Director, Company Evolution

- Gary Leff, Author, View from the Wing 
- Charanpal Brar, Senior Loyalty Consultant Director, Bond Brand Loyalty 


Wednesday, 11 November 2020 - Day 2:

• Chairman's welcome remarks
- Driss Belmadani, Former Senior Manager, Loyalty, Credit Cards & Partnerships, JetBlue Airways

10.00am Eastern / 4.00pm Central European Time

How FinTechs are changing the credit card landscape 
- Vikas Chandak, SVP & Head of Strategic Businesses, Financial Products, Partnerships & Alliances, Intermiles 

10.25am Eastern / 4.25pm Central European Time
• Real-time loyalty reward redemption: Why loyalty is the new currency
- Keith Smith, CEO, Payouts Network 

10.50am Eastern / 4.50pm Central European Time
• Panel discussion: Keeping Cobrand cardholders engaged when they aren’t travelling: what do new benefits look like and how will they be earned?

- Driss  Belmadani, Former Senior Manager, Loyalty, Credit Cards & Partnerships, JetBlue Airways 
- Frank Reeuwijk, Strategic Financial Manager, Air France/KLM
- Leah Girma, Director Financial Services, Wyndham Hotels & Resorts
- Chip Baker, Managing Partner, Summit Path Partners

11.30am Eastern / 5.30pm Central European Time
"Coffee Break" Networking
Zoom closing round table: What are the key takeways from the event?
- Madeleine Anderson, Director, Company Evolution (Moderator)
- Kate Morgan, Head of International Partnerships, Auriemma Group
- Paul Alexander, Group Chief Executive, Beyond Analysis


Photo: Networking at a Mega Event & Co-Brand Partnerships Conference

Companies who attended this event: 
Accor Hotels
Aegean Airlines
Aer Lingus
Ascend Partners
Air Botswana
Air France-KLM
Air Mauritius
Air Miles
Air North
Alaska Airlines
Alliance Data
American Airlines
Auriemma Group 
Azores Airlines - SATA Internacional
Barclays Bank
Beyond Analysis
Best Western
Big Life
Calgary Hotel Association
Capital One
Caribbean Airlines
Clear Channel Airport
Club Premier
Company Evolution
Copa Airlines
Do Good Points
Drumbell Consulting
El Al Airlines
Elite Marketing Group
Engage People
Etihad Airways
Ethiopian Airlines
Flight Centre Travel Group
Frontier Airlines
Global Hotel Card
Gulf Air
Hahn Air
Hans Airways
Hawaiian Airlines
Hyla Mobile
IAG Loyalty
ICF Next
JetBlue Airways
Korean Air
Kuwait Airways
Latam Airlines
Lotus International
Mastercard Vyze
Melia Hotels International
Middle East Airlines 
Miles & More GmbH
Norwegian AirShuttle ASA
Payouts Network
Pegasus Airlines
Qatar Airways
Red Roof
Resurs Bank AB
Royal Air Maroc
Royal Caribbean Cruises
Shell UK
Singapore Airlines
Sky Airline
Sol Group Corporation/ MHI Hotels 
South African Airways
Southwest Airlines
Spirit Airlines
State Van Rental
Summit Path Partners
Sun Country Airlines
TAP Air Portugal
The Mallet Group
TSYS Loyalty
Ukraine International Airlines
United Airlines
US Bank
Velocity Frequent Flyer
View from the Wing
Virgin Atlantic
Virgin Australia
Wells Fargo
West Monroe
Wyndham Hotels & Resorts


Pre-Event Workshop: Growing Concern & Continuity
Thursday October 8 2020, 11am EDT/ 5pm Central European Time

Workshop Overview: With the economic fallout of the pandemic, we should all worry about the ongoing risks every company involved in the Airline & Travel Industry is facing now. OTAs, airlines, tour operators, individual hotels and even acquirers, PSP's and VCC issuers can go out of business rather abruptly. So, how does the payments infrastructure need to quickly change? Watch this session to find out the answer from the panel of experts shown below.

Click here to watch session's recording now


Paul Van Alfen

Managing Director, Up in the Air

Mike Carlo

Founder, XanderPay


Xavier Ginesta

Chairman, Voxel Group

Will Plummer

CEO, Trust My Travel


Click here to watch session's recording now

Pre-Event: Workshop on Co-Brand Acquisition and the Future of Face to Face Marketing

Watch this session hosted by Elite Marketing Group and learn how to interact with and acquire new card customers while showing appreciation for current ones in a safe and contactless manner. Hear about our Covid Response Plan. 

Watch Recording Now

Segment One (30 minutes)

• Why the live channel works – Quick Tidbits to Ensure Success   
• What the live channel looks like presently and in the near future  
• Tips for acquiring new customers today

Segment two - Practical Segment (30 minutes)

INTERACTIVE Card Application: Experience the latest in contactless customer acquisition and win great prizes!

Watch Recording Now


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