Thought Leadership

Ai’s Thought Leadership section is our way to keep you informed and inspired!

Travel and flying are (usually!) all about fun. And airlines, along with various stakeholders, strive to sustain the joy of flying and travel.

But keeping pace with today’s consumerism is complex. Today the blend of technology, content, data, analytics and cloud promises to transform the experience of flying.

Our editorial covers loyalty, ancillary merchandising co-brand cards, payments and fraud. You can click on any of the sub menus to have quick access to all our articles in these areas.

Count on us as your resource for everything from high-level insights to articles gauging the pulse of the travel industry.

Be it for the next idea, embracing change in this dynamic and unique industry, targeting new sources of revenue, combating fraud or delivering a superlative experience, Ai’s articles touch upon such relevant areas.

We are also open to suggestions/ feedback.

We intend to nurture a platform for a constructive dialogue that results in customer-centricity.

If you are fond of Tweeting, then you can follow our official Twitter account - @Ai_Connects_Us

Happy travelling

The Ai Team

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Editorials

  • Ai Editorial: Focusing on 3 areas for getting closer to a personalized interaction +

    First Published on 25th May, 2018 Ai Editorial: Uniting all the sources of data, tailored dashboards for relevant teams and integrating the customer data platform with all the operational systems Read More
  • Ai Video: Counting on people and agile adaptive digital platforms +

    First Published on 22nd May, 2018 Full service carriers have mainly focused on safety and operations for years. But it is time for them to be a part of a Read More
  • Ai Editorial: 5 areas that can propel airlines’ digital transformation journey +

    First Published on 14th May, 2018 Ai Editorial: Avoiding quick wins, adopting fail-fast attitude, opting for growth culture, a governance team and setting up a “best of breed” platform for Read More
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