Thought Leadership

Ai’s Thought Leadership section is our way to keep you informed and inspired!

Travel and flying are (usually!) all about fun. And airlines, along with various stakeholders, strive to sustain the joy of flying and travel.

But keeping pace with today’s consumerism is complex. Today the blend of technology, content, data, analytics and cloud promises to transform the experience of flying.

Our editorial covers loyalty, ancillary merchandising co-brand cards, payments and fraud. You can click on any of the sub menus to have quick access to all our articles in these areas.

Count on us as your resource for everything from high-level insights to articles gauging the pulse of the travel industry.

Be it for the next idea, embracing change in this dynamic and unique industry, targeting new sources of revenue, combating fraud or delivering a superlative experience, Ai’s articles touch upon such relevant areas.

We are also open to suggestions/ feedback.

We intend to nurture a platform for a constructive dialogue that results in customer-centricity.

If you are fond of Tweeting, then you can follow our official Twitter account - @Ai_Connects_Us

Happy travelling

The Ai Team

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Editorials

  • Ai Editorial: Establishing a proactive data protection mechanism +

    17th January, 2020 Ai Editorial: Data security and privacy-related initiatives are now a priority, and travel merchants have to embrace proactive and appropriate tools for the entire organization, writes Ai’s Read More
  • Ai Video: Banking on exclusivity and experiential benefits for loyalty +

    14th January, 2020 Exclusive rewards, personalized access, a distinguished experience... such initiatives, as indicated by studies, are driving customer loyalty. It is vital for airlines to focus on the human Read More
  • Ai Editorial: PSD2 SCA 2020 - how to go about it as a travel merchant? +

    10th January, 2020 Ai Editorial: The PSD2 Strong Customer Authentication (SCA) migration completion deadline for online payments in Europe continues to be a weighty issue, with concerns about the preparedness Read More
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