2019 LFPA Fall Presentations

Photo: Packed room at the Loyalty Security Fall Conference 2019 in St. Pete Beach

The Loyalty Security Conference took place on 28th and 29th October 2019 at the lovely Don Cesar Hotel in St. Petersburg Beach, Florida. It brought together executives from a variety of industries to discuss best practices to preventing fraud, hacking and gaming of Loyalty Programs. Scroll down to see the presentations from the event that were made available to us to share.

► How the Fraudsters work and How to Detect Them
• Els Villanueva, Manager Projects & Development Customer Care & Disruptions KLM Customer Experience

► Use of AI and Machine Learning for Fraud Prevention
• Shaked Vax, Trusteer WW Technical Sales Leader, IBM Security

► Letting good customers transact - mitigating ecommerce fraud
• Tina Burgess, Senior Manager of Risk & ePayments, Points

► Fraud Identification, Response & Mitigation at Fandango Rewards
• Ken Ray, Senior Manager Security Compliance & IT, Fandango Rewards

► Is Your Account Information for Sale on the Dark Web? Live Demo
• Kevin Lee, Trust & Safety Architect, Sift

► Combating Fraud in Retail and Travel: Loyalty Platforms Latest Tactics
• Sidney Dunn, Director of Loyalty Americas, Comarch

Products & Services Soapbox:  New Ideas & Services to keep Your Program Safe & Customer Friendly
► Forter