Amadeus recently did some research that found that 66% of airline and travel firms are not ready to meet the 31 December 2020 deadline to implement Strong Customer Authentication (SCA) requirements. While this is a requirement only in Europe, even if firms are not located there, if they acquire locally within Europe, these requirements must still be met. What is SCA? How can airlines and travel companies prepare for it?

 

To answer these questions, Ai’s Christopher Staab recently sat down with Amadeus Payments' Head of Merchant Services Jean-Christophe Lacour. You’ll find the interview below.

 

The link to Amadeus’ research on SCA can be found by clicking Here.

 

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-Strong Customer Authentication in travel payments part one:
How to prepare for the ‘pass-through' scenario
 

-Strong Customer Authentication in travel payments part two:
What happens when the travel agent processes the payment?
 

-Strong Customer Authentication in travel payments part three:
What happens when the booking includes products from multiple travel suppliers?