23rd April, 2020
Travelers have been exploring options for claiming flight cancellation compensation, and are peeved at large that they aren’t getting their money back.
The going hasn’t been smooth for passengers, airlines and those involved in processing of payments owing to the coronavirus crisis. The fact that, there has been an explosion in credit card disputes, as Monica Eaton-Cardone, Chargebacks911 asserts, explains the same.
From a traveler’s perspective, there are vital tips available that can be used as a guide for how to file a credit card dispute, what to do in case a traveler booked a flight with airline miles etc. There have been numerous such cases, for instance in the U. S. and the U. K., that have been by highlighted by blogs and media.
To the credit of the industry, the likes of Allegiant and Spirit are offering refunds to passengers who voluntarily and proactively cancel their own tickets. But that hasn’t been the case with others. In fact, it is being highlighted airlines in the U. S. are sitting on more than $10 billion in customer cash, instead of returning this significant sum of money to the American public.
In case airlines aren’t responding to a claim for refund, then don’t initiate cancellation on your own. If you do, then do consider whether the travel company is offering refunds to travelers who voluntarily and proactively cancel their own tickets during the crisis. Also, assess is your ticket refundable? How to get a refund a non-refundable airline ticket in the US (see a link below)
In case, airlines aren’t supporting those travelers who voluntarily wish to cancel, then playing the waiting game is the best option. So wait for an email, check the website etc. and then take action. For more details, here are useful links from the U. S. and U. S.:
How to make a claim under Section 75 of the Consumer Credit Act 1974 in the U. K.?
How to file a credit card dispute in the U. S.? What to do for flights booked with airline miles?
By Ritesh Gupta