Mega Event 2018 Presentations

Photo: City of Long Beach

Mega Event Overview & Theme: Mega Event 2018 was held in Long Beach, California, home to the luxury liner The Queen Mary. She was the fastest ship in her day at the leading edge of technology. Similarly, the theme for Mega Event 2018 was shaped around being at the leading edge of technology in our rapidly developing digital age. So, Mega Event 2018 looked at how to make the best of Digital in the areas of Loyalty, Ancillary Revenues/Merchandising and Co-brand Cards. It also allowed attendees to connect with not only great content, but great business contacts, enabling participants to learn best practices and hear how others are getting ahead in the digital age. 

Mega Event covered three conference tracks in a single venue: 1) Loyalty Conference 2) Ancillary Revenue & Merchandising Conference & 3) Co-Brand & Travel Rewards, as well as the 2018 Industry Achievement Mega Award sponsored by Avis-Budget Group. Scroll down this webpage to see its presentations available for downloading.

You may also want to checkout photos of Mega Event from our Facebook page here.

2018 Mega Event Presentations

► How jetBlue Ventures is Helping jetBlue Get Ahead in the Digital Age
• Christina Heggie, Investment Principal, jetBlue Ventures

► Around the World in 30 Minutes: A Global Tour of Ancillary Revenue Best Practice
• Jay Sorensen, President, IdeaWorksCompany 

► Loyalty Program Health Check:   Is yours commercially fit for purpose for today and tomorrow?
• Doug Carlucci, Partner, Oliver Wyman
• Jason Adessky, Head of Strategy, Asia Miles

► Digital Transformation in Loyalty & Revenue Development
• Jim Nation, Regional Sales Director, Travelport

► Creating Loyalty with Paid Membership: Lessons from the introduction of easyJetPlus!
• Peter Gerstle, former Head of New Product Development for easyJet

► Reinventing Reward Programs: New revenue management & customer recognition techniques
• Evert De Boer Managing Partner On Point Loyalty

► Redemption:  Aggregate to drive loyalty & profitability
• Jamie Larounis, Director of Marketing & Fundraising, PEX+

► How to Broaden the Reach of Your Loyalty Program
• Sol Freixa, Head of Media Solutions, Amadeus

► The Key to Ancillary Growth: Getting the customer experience right
• Felipe Ocáriz Arce, Head of Revenue Development, Volaris
• Barry Landes, VP Business Development Americas, Intent Media

► Driving New Ancillary Revenue with Instalment Payments
• Ray Ramdin, Director E-Commerce, Spirit Airlines
• Rob Borden, VP Commercial, Uplift

► Merchandising Seats:  How to use AI to maximise revenue and delight customers
• Jean Tripier, CEO, FLYR

► IATA Initiatives:  What you need to know from NDC to One Order!
• Ian Tunnacliffe, Director, IFT Consulting


Want to see the Lions' Den videos? Then please email us at CarTrawler-LionsDen@AiConnects.us, or see all the presentation slides below

► Affirm, Raleigh and Drake, Out of the Box Presentation Slides

► Frontier Airlines Ancillary Journey: From Product to Customer Centric
• Mike Robinson, Head of Ancillary Revenue, Frontier Airlines

► Best Practice in Personalisation of Ancillaries: Monetising moments of inspiration!
• Andre Miller, Director Global Comms, Bahamas Ministry of Tourism
• Tedd Evers, CEO, Triptuner

TheIdeasExchange sponsored by UpLift: Ideas that will radically change your ancillary & merchandising thinking & strategy!

► Kevin O’Shaughnessy, CEO, Indigo/Cityhook
► Sarrita Hines, CEO, Trustabit

► Preparing for Stress During Negotiations Between Banks and Co-Brand Partners
• Trevor Salter, Associate, Morrison & Foerster

► A Daily Travel Card: A new approach for co-brands?
• Peter Marriott, Director/CTO, CardGenY
• Hadi Hafez, Key Account Manager, Travel & Mobility, Wirecard Global Sales

► In-depth Insights to the US Consumers
• Jaclyn Holmes, Director, Auriemma Consulting Group

► Case Study: Shop your Way and personalisation
• Sean Otto, Strategic Development, Shop Your Way (part of Sears)

► The Travel Club Concept: Increase Acquisition and Revenue
• Charles Ralston, Chief Revenue Officer, Custom Travel Solutions

► A New Co-Brand Model for the Digital Age
• Karen Dumbrell, Head of Loyalty Program Operations, Virgin Atlantic

► Case study: Future of AI in Co-Brand
• Jesse Wolfesberger, Chief Data Office, Maritz 

► The Five Key Technologies you Need to Know for Best in Class Travel Retailing
• Ursula Silling, CEO, Do Things Differently