Agenda: Mega Event 2010 (FFP/ARAC)
 
Co-hosted by:
ATPCO
Pre-Conference Workshops: 12 October
Main Sessions:
13/14 October
Location: Montreal, Quebec (Canada)
Venue:
Fairmont The Queen Elizabeth
     
Mega Event 2010 (FFP/ARAC): The Airline Profitability Summit

Trends, no matter how popular, eventually fade. Many of the trappings of today's ancillary revenue trend will become cornerstones of the future hybrid business model that mixes Lowcost and Legacy airline practices. Loyalty Programs have been around for over 25 years, but with several airlines planning to spin-off their programs in 2010 to raise huge amounts of capital, loyalty will be at the forefront of trends this year. Airline Information adapts as rapidly as these changes occur, and in some cases anticipates the mega trends of the future.

Find out for yourself what trends will improve the bottom-line of the airline industry by registering today for Mega Event 2010. Experience two of our acclaimed conferences with 10 years combined trendsetting between them under one roof.   

Both the "ARAC" Ancillary Revenue Conference and the "FFP" Loyalty Conference will have it's own independent agenda, but delegates
may mix-and-match attendance, participating in sessions in either conference or discover converging ideas at one of many networking
sessions.


Your Registration Includes:
- STOP PRESS: Opening Keynote by Rupert Duchesne, CEO, Aeroplan
- STOP PRESS: Closing Keynote by Don Peppers, acclaimed author & founding partner, Peppers & Rogers Group
- Breakfasts on 13 & 14 October
- Morning & Afternoon Coffee Breaks
- Lunches on 13 & 14 October
- Pre-event evening Networking Cocktail on 12 Ocotber
- Attendance to all Conference Sessions on 13 & 14 October
Register Today! Click to book your hotel room Click for Sponsorship Info
Agenda Topics for Mega Event 2010

FFP Conference (Loyalty Track)
- Multi-Sector Loyalty Lessons: Learn from retailers and other program operators
- Crowdsourcing: How to harness virtual R&D realms and save big
- Social Media and turning your members into fans
- Using your loyalty program for Word of Mouth Marketing
- Debit v credit: What happens to co-brand revenues?
- US co-brand credit non-support of global chip and PIN systems, does this hurt co-brand revenues, and what can be done about it?
- Master Micro Redemption techniques like music to tidy your books under new accounting standards
- The Wow factor and proven strategies of Experiential Rewards
- Lessons learnt from the recession: What part did loyalty play?
- Loyalty Program Spin-offs: Do Qantas' and TAM's moves mean 2010 will be the year of the spin-off?
- Is loyalty recession proof?


ARAC (Ancillary Revenue Track)
- The new Optional Services landscape and industry standards for ancillary revenue
- GDS contracting reflecting the ancillary revenue ambitions of airlines
- Will “Bundling” become fashionable again just as all-inclusive resorts did in the past?
- Winning secrets revealed about New Airline Business Models
- Mapping your merchandising opportunities against relevance and timing to yield huge profits
- The profitable world of Diversified Onboard Merchandising
- To charge or not to charge for meals, easier said than done!
- Payments and Logistics support for Onboard Merchandising
- Do Baggage Charges really improve your bottomline? – Find out why Southwest hasn’t fallen in line
- Credit card surcharges: Who pays? Are they ancillary revenue?
- Crisis Management has found a new playing field....  “hello Social Media”
- Mobile advertising: New source of ancillary revenue?
- Social media: Customer engagement & creating new revenue streams
- Unbundling & a-la-carte: Experiences one year on


Register Today! Click to book your hotel room Click for Sponsorship Info

Mega Event 2010 Schedule
12 October 2010
13.00 - 17.00
Pre-Conference Workshop: "Social Networking and your bottom line"
Moderated by: GoSeeTell
19.30 - 20.30
Pre-Conference Networking Cocktail (open to all attendees)
 
   
 
13 October 2010
08.00 - 08.50
Breakfast, Registration & Networking
08.50 - 09.00
Opening of Mega Event
- Patrick Murphy, former-Chairman of Ryanair
09.00 - 09.30
Opening Keynote
- Rupert Duchesne, CEO, Aeroplan
   
09.30 - 12.30
FFP & ARAC Conference Sessions (delegates may mix & match attendance to presentations in both conferences.)
12.30 - 14.00
Lunch (included with conference registration)
14.00 - 17.00
FFP & ARAC Conference Sessions (delegates may mix & match attendance to presentations in both conferences.)
19.00 - 23.00
Gala Dinner (Optional. Separate registration required.)
 
   
 
14 October 2010
08.00 - 09.00
Breakfast & Networking
08.50 - 12.30
FFP & ARAC Conference Sessions (delegates may mix & match attendance to presentations in both conferences.)
12.30 - 14.00
Lunch (included with conference registration)
14.00 - 15.30
FFP & ARAC Conference Sessions (delegates may mix & match attendance to presentations in both conferences.)
15:30
Close of Mega Event

 

Register Today! Click to book your hotel room Click for Sponsorship Info

 

 

 

 

 

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