Using Digital to get ahead of the fraudsters - Travel Fraud Prevention Symposium

Date: 20 Feb 2018    Location: London, UK    Delegates: 50+

Photo: Travel Fraud Symposium 2017 in London

Event Overview: As our world becomes ever more digital, it opens up opportunities for frictionless payments and commerce. However, with that comes increasing risks of fraud. From the new and growing trend of loyalty fraud to identity theft and data breaches, how can we harness the power of digital, but not leave our businesses open to the fraudsters? The theme for our 2018 event is "Getting ahead in a digital age" and, more importantly keeping ahead of the fraudsters who are becoming increasingly more sophisticated in harnessing their opportunities to defraud the travel industry.

ArrivalGuides: Want to see what there is to do & see in London? Checkout the London Guide from our event partner, ArrivalGuides.

Registration is only $349.00 USD for merchants (e.g. airlines, retailers, etc.) and $699.00 USD (Financial Services companies & vendors/suppliers) for payment by credit card. Note: Registration is $100 additional for payment by bank transfer.

Conference Agenda: Getting Ahead of the Fraudsters in the Digital Age

9.30 - 10.00:
Registration, Networking & Coffee sponsored by Kount

10.00 - 10:30:
Chairman's Welcome Remarks, Ground Rules & Audience Introductions
• Laurie Gablehouse, Travel Payment Strategies, Ingenicio ePayments

10.30 - 11.00:
Fraud Management: The Good, The Bad and The Ugly
• Denise Burkett-Stus, Strategic Market Consultant, CyberSource

11.00 - 11.15:
Loyalty Fraud Prevention Association (LFPA) Update
• Peter Maeder, Co-Founder & Membership Secretary, LFPA

11.15 - 12.00:
Panel Discussion: Using Digital Techniques to Get on the Front Foot
This panel will examine how fraudsters are using digital to work around current defences and what fraud managers need to do to stop them

• Michael Smith, Managing Partner, Ai

• Emilie Grunzweig, Senior Fraud Analyst, Riskified
• Sara Savidge, Head of Complex Markets, First Data
• Michael Hagen, CCO, Perseuss
• Donald Bush, VP Marketing, Kount

12.00 - 13.00:
Group Lunch & Networking sponsored by Chargebacks911

13.00 - 13.30:
Regulatory Update:  PSD2 - everything you need to know!
• Martin Koderisch, Consultant, Edgar, Dunn & Company

13.30 - 14.00:
What Does the Digital Future Hold for Payments & Fraud?
• Kevin Lee, Trust and Safety Architect, Sift Science

14.00 - 14.45:
Lions' Den: New products and innovations are key to reducing fraud. The Lions' Den is a showcase of new products & services in which companies are given 5 minutes to pitch their payment or fraud prevention-related innovation live & unrehearsed to our board of industry executive "Lions." Honest & critical feedback on the product & sales pitch is then provided in front of our conference audience. The Lions' Den is consistently an audience favourite at Ai's events.

Lions & Ringmaster:
• Michael Smith, Managing Partner, Ai
• David Cabreza, Director International Distribution, Hilton Hotels
• Tonya Robertson, Direct Sales Manager, South African Airways
• Ian Tunnicliffe, Principal Business Consultant, SITA

Pitching Companies:
• Chargebacks911
• NetHost Legistlation
• HooYu

14.45 - 15.15:
Coffee Break & Networking

15.15 - 15.45:
Identity - The Key to the Customer
•Jonathan Williams, Associate Consultant, iBe Consultants

15.45 - 16.15:
Two Factor Authentication:   Update on latest developments in 3D Secure
• Marney de la Mar, Business Development Manager, Ingenico ePayments

16.15 - 17.00:
Closing Panel Discussion: Getting the Customer Experience to Drive Sales and Not Fraud
This session is about finding the balance between making it easy to make sales in a digital world but not making it easier for the fraudsters

• Laurie Gablehouse, Travel Payment Strategies, Ingenicio ePayments
• Irene Brime, MD Europe, CashShield
• JJ Kramer, Managing Director, Travel Fraud Guard
• John Harris, Head of Global Sales - Payment Solutions, Travelport
• Gerry Carr, CMO, Ravelin

17.00 - 18.00:
Drinks & Networking sponsored by Kount

Photo: Drinks at the Travel Fraud Symposium 2017 in London


Top Brand Names Sponsor Ai Events.  Great Content and Connections made by presenters and sponsors.

Sponsoring an Ai Event

Whether it is raising brand awareness, new product launches or prospecting for new business, sponsoring an Ai Event is a great way to connect with your target audience.  We aim to understand your detailed objectives so that we can tailor a sponsorship package to your requirements and budget.

With a comprehensive range of sponsorship options available, from exhibition space to sharing your marketing material with delegates,  we will create a unique opportunity to promote you brand and/or product.

Who comes to an Ai Event?

Ai Events focus very much on content.  We have industry practitioners as speakers sharing their insights in to the key issues of the day.  We don’t sell speaking slots which means our presentations are not sales pitches thus attracting delegates who want to keep up to date with innovations and best practice.  Most airline, hotel and travel industry delegates are senior decision makers.  From SVP, VP and Director level our delegates are predominately the people doing the job and making purchasing decisions.  

For more in-depth information, relating to our different events, on the make up of our delegates, please ask for our Media Pack.

What sponsorships items are available?

We work with our sponsors to customise their sponsorship package to their corporate objectives and budget.  Our sponsorship items start from US$999 and can be tailored to your exact requirement.

Some of the options available include:

► Exhibition space - great brand presence and your chance to speak with delegates during breaks
► Brand awareness at the event with sponsorship of coffee breaks, networking receptions.   We aim to get your brand out there in front of your target audience
► Establishing your brand as an industry thought leader via white papers /other specialist content on the Ai website, promotion of your messages on the relevant event website
► We also can run webinars and promote your content to our extensive worldwide database of airline, hotel and travel industry executives

For a more detailed package, prices and how we can help you get to your target customer please contact Michael Smith by email.   He's based in Scotland in the UK and will get back in touch with you as soon as possible to understand your needs and to tailor a package for your needs.   His email address is This email address is being protected from spambots. You need JavaScript enabled to view it.



The Queen is scheduled to visit the Royal College of Physicians and the venue has been told to cancel all their public meetings on the day of the Travel Fraud Symposium due to security.

We are relocating a very short walk away at the Royal Instiute of British Architects (RIBA.)

Lasdun Room
Royal Institute of British Architects
66 Portland Place, London, W1B 1AD

T: +44 (0)20 7307 3663


Nearest Tube Stations: 
Great Portland Street or Regent's Park

Tuesday, 20th of February 2018, 9:30am - 6:30pm

Need a Hotel in London?:
If you are planning on staying in London, you can book a local hotel by clicking on the icon below and visiting Ai's affiliate hotel reservations webpage. Any hotel in Regent's Park area will be within walking distance. The two hotels closest to the conference venue are the Melia White House and the Holiday Inn Regent's Park.


Photo: Travel Fraud Symposium 2015, Royal College of Physicians, London

Companies that have registered to participate include:

Air Canada
Air Europa
Airline Information
Brigthon Sun Travel 
Click Travel Limited
Dream World Travel 
Edgar Dunn & Co.
Exsus Travel 
GetYourGuide Deutschland
Holidays Extra
iBe Consultants
Kobie Marketing
Loyalty Fraud Prevention Association
Meridian Loyalty & Travel 
Miklasoft IT Services
Mk2 Consulting
Nethost Legislation
Ocean Map
Sift Science
South African Airways
STA Travel
The Traveller Global PVT
Travix International
WEX Europe



Lead Sponsor