8th Global Airline & Travel Payments Summit - Presentations from ATPS 2014

Date: 03 Dec 2014 - 04 Dec 2014    Location: San Francisco, CA, USA    Delegates: 300+


Photo: San Francisco - Venue of the 2014 Airline & Travel Payments Summit

The Airline & Travel Payments Summit (ATPS 2014), co-hosted with UATP and sponsored by Ingenico Payment Services, was held in San Francisco on 3 & 4 December 2014. It covered payment & fraud-related issues for the Airline & Travel Industry.

Airlines & travel companies are paying Billions of Dollars each year to collect payments! And, with an increasing shift of bookings to the online channel, as well as to mobile, will these costs increase or decrease? Will these changes in payment channels increase fraud? To help you answer these key questions for travel industry profitability, you may scroll down this webpage to download the conference presentations, as well as thought leadership materials from its sponsors, free-of-charge. Each availble presentation is highlighted in blue.


EVENT SPONSOR MATERIALS:
      
►2014 3-D Secure Payments Barometer
►8 Tips for Fraud Prevention
►Corporate Brochure for Airlines




►ROI Calculator
►Infographic on Chinese E-commerce and Payments
 

►Airline Issuers
►Merchant Issuers

►Travel Agents
►UATP Benefits
 

   

►Fraud Management Benchmark Study: Airline Industry Edition 2014




►White Paper: Driving Ancillary Revenue from FX



►Jumio Datasheet




►Digital Evolution Index White Paper


►Airline Payments




►FraudNet Overview
►FraudNet Travel


►Vivaldi Card Clear
►Vivaldi Chargebacks
►Vivaldi Overview
►Vivaldi Payment Services
►Vivaldi Reconciliations




►Travel FraudGuard Brochure


EVENT PRESENTATIONS:

►Data Analytics and the Customer Experience
• Mitch Muroff, CEO, Curaxian

►The State of the Airline & Travel Industry: what payment & fraud executives need to know!
• David Holmes, VP Global Sales, UATP

►Case Study: How Emirates is using mobile payments to drive more sales
• Viju Varma, Manager E-commerce Systems & Operations, Emirates
• Kristian Gjerding, CEO, CellPoint Mobile

►Digital Currencies – Bitcoins, Litecoins and Dogecoins: The CheapAir experience
• Jeff Klee, CEO, CheapAir

►Payment Innovations Case Study: Lessons from the Russian Market
• Roman Khafizov, CEO, Payture
• Artom Konovalov, Founder, Corner
• Maxim Afanasyev, Project Manager, OneTwoTrip

►Case Study: How ARC collaborates with the industry to stop fraud!
• Jennifer Watkins, Director, Credit Card Services & Fraud Prevention, ARC

►Ready for the Ride?  Developing a unified payments strategy
• Guillermo Olague, Card Services, Accelya
• Christophe Kato, Head Industry Card Services, IATA

►Data Breaches: Are you next to be targeted?
 • Philip Agcaoili, VP & Chief Information Security Officer, Elavon

►Top Ten Payment Strategy Tips for OTA’s & Travel Agencies
• Masha Cilliers, Principal Consultant, Payment Options

►United Airlines Case Study:  Delivering a “WOW” mobile customer experience
• Mark Nasr, Managing Director, ecommerce, United Airlines
• Marc Barach, CMO, Jumio

►Fraud Scams Update: Latest tactics of the fraudsters & strategies to fight them
• Jan-Jaap Kramer, CEO, TravelFraud Guard

►Data: Benefitting customers or encouraging fraudsters?
• Robyn Cino, Director Operations & Agent Support, Tripcentral.ca
• Laurie Gablehouse, Travel Payment Strategies, GlobalCollect

►Card Present: onboard & kiosk payment innovations
• Ruston Miles, Chief Innovation Officer, Bluefin
• John Adams, Senior Director Information Security & Compliance, HMS Host

►Using Digital Identities/Social Media to Prevent Fraud
• Amador Testa, Chief Product Officer, Emailage

Going Global: Best practices for optimising e-commerce payments
Marcel Koppes, VP International Sales Travel, Adyen
Pascal Burg, Director, Edgar, Dunn & Company
Stephen Griffiths, Head of Revenue Accounting, Flybe

►Priceline Case Study: Using Google Wallet to drive sales & conversion
• Fabiola Carcamo, Mobile Product Director, Priceline 
• Steve Klebe, Business Development, Google Payments

►Case Study: criving sales through innovation- from Facebook & Twitter to instalments, the KLM payments story
• Malin Lindstrand, Manager E-Payments, KLM
• Bert Zwanepol, Manager E-Payments, KLM

►Reaching the Next Billion Digital Passengers!
• Vivienne Grace, Sector Head Airline Sales, Datacash


 



Photo: San Francisco - venue of the ATPS 2014 Conference

The 8th annual Airline & Travel Payments Summit (ATPS) was held in San Francisco on 3rd & 4th of December 2014, co-Hosted with UATP. It offered three conference tracks in a single conference: 1) Payments Track; 2) Fraud Track; & 3) Travel Agency & OTA Track. Scroll down to see the event agenda.


 

ATPS WORLDWIDE 2014 SUMMARY AGENDA
Note: For the full detailed agenda, click on the "Agenda in PDF" box below.
Agenda in PDF

Pre-Day - Tuesday, 2nd of December

13.30 - 17.00:
Pre-Event Workshop & MasterClass: Payments for Online Travel with GlobalCollect

19.30 - 21.30:
Welcome Cocktail Reception sponsored by GlobalCollect


Summary Agenda Day One - Wednesday, 3rd of December

Note: For the complete agenda, click on the "Full Agenda in PDF" box below.
Agenda in PDF

08.00 - 09.00:
Registration, Breakfast & Networking sponsored by CardinalCommerce

09.00 - 10.30:
Opening Conference Sessions:

The State of the Airline & Travel Industry: what payment & fraud executives need to know!
• Ralph Kaiser, President & CEO, UATP

Case Study: How Emirates is using mobile payments to drive more sales
• Viju Varma, Manager E-commerce Systems & Operations, Emirates
• Kirstian Gjerding, CEO, CellPoint Mobile

Digital Currencies – Bitcoins, Litecoins and Dogecoins: The CheapAir experience
• Jeff Klee, CEO, CheapAir

10.30 - 11.00:
Coffee Break & Networking sponsored by CellPoint Mobile


11.00 - 12.30:
Breakout Sessions:
Session I. Payments Track 
Session II. Fraud Track
Session III. Travel Agency & OTA Track

12.30 - 14.00:
Lunch & Networking sponsored by CitiFX


14.00 - 15.30:
Breakout Sessions (Payments, Fraud & Travel Agency/OTA Tracks)

15.30 - 16.00:
Coffee Break & Networking sponsored by Ethoca

16.00 - 17.00:
The Ai Lions' Den sponsored by Ethoca
The Lions' Den is a showcase of new products & services in which companies are given 5 minutes to pitch their payment or fraud prevention-related innovation live & unrehearsed to our board of industry executive "Lions." The Lions' Den is consistently an audience favourite at Ai's events.

Pitching Companies:
• Sandra Fienberg, Cuallix
• Akif Khan, Bitnet
• Tony Ashe, Nx Systems
• Jennifer Howard, Kount
• Amador Testa, Emailage

17.15 - 19.15:
Networking Cocktail sponsored by Jumio

Summary Agenda Day Two - Thursday, 4th of December
Note: For the complete agenda, click on the "Full Agenda in PDF" box below..
Agenda in PDF

08.30 - 09.30:
Breakfast & Networking sponsored by iPayables


09.30 - 10.30:
Breakout Sessions (Payments Track & Fraud Track)

10.30 - 11.00:
Coffee Break & Networking sponsored by Travel FraudGuard


11.00 - 11.30:
Priceline Case Study: Using Google Wallet to drive sales & conversion
• Fabiola Carcamo, Mobile Product Director, Priceline
• Steve Klebe, Business Development, Google Payments

11.30 - 12.00:
Case Study: Driving sales through innovation - from Facebook & Twitter to instalments, the KLM payments story
• Malin Lindstrand, Manager E-Payments, KLM
• Bert Zwanepol, Manager E-Payments, KLM

12.00 - 12.40:
Closing Panel Discussion: What will travel payments look like in 2020? What do travel retailers need to do and know now to prepare for the future of payments?
Closing Keynote:
• Vivienne Grace, Sector Head Airline Sales, Datacash
Panellists:
• Wendy Ward, VP Marketing, UATP   
• Brian Carroll, Manager Credit Card Billing & Receivables, Southwest
• William Sallurday, Director of Business Development, 41st Parameter

13.00 - (approximately) 20:00:
Optional Post-Event Wine Tour to Francis Ford Coppola Winery sponsored by 41st Parameter




 
 


Photo: Networking at a past ATPS event

Companies tht Attended in 2014 included:

41st Parameter (an Experian Company)
5th Dimension Logistics
Accelya
Accertify
Acculynk
ACI Worldwide
ACTA (Assoc. of Canadian Travel Agencies)
Adyen
Aeromexico
AIB Merchant Services
AIG Travel Guard
Air Berlin
Air Canada
Air Canada Vacations
Air China
Air New Zealand
Alaska Airlines
Amadeus
Amazon(dot)com
American Airlines
American Express
American Express LoyaltyEdge
ANA Airlines
Anixe
ARC
ARCA
Arik Air
arvato
AsiaPay
Bank of America Merchant Services
Baudon Nortier Consulting
BayPay
BCD Travel
Bitnet
Bluefin Payments
Brighterion
CardinalCommerce
Carlson Wagonlit Travel
Casto Travel
CellPoint Mobile
CFMS Travel
CheapAir(dot)com
CitiFx
Coinbase
Connexions Loyalty
Continuum Commerce
Corner
Cuallix
Curaxian
CyberSource
Datacash
Delta Air Lines
Discover
edestinos
Edgar, Dunn & Co.
El Al Israel Airlines
Elavon
Emailage
Emirates Airline
Encipit Inc. (Foli by Encipit)
EngagePlay Technologies
EMS Card
Enterprise Ireland
Esky(dot)pl
Etihad
Ethoca
Euroline
Expedia
Expedia Cruiseshipcenters
Exotic Journeys Group
Fexco
First Data
Flybe
FraudGuard
FS Consulting
GlobalCollect
GOL
GoMosafer(dot)com Travel
Google
Hawaiian Airlines
HotelTonight
HMS Host
Hudsons Crossing
IATA
ICLP
InAuth Advanced Security
Ingenico Payment Services
Inpay
Insel Air
Insel Air Aruba
Intercontinental Hotels Group
iPayables
Ixaris Systems
JAL
JCB
Jumio
KLM
Kount
LloydsBank Cardnet
LoungeBuddy
Lufthansa Airplus
The Mallett Group
Marriott
MasterCard
Mighty Travels
Mozio
Multi Service Technology Solutions
Muration
NorthRock
Norwegian
NxSystems
OneTwoTrip
Ovation Travel Group
Paizen
Payment Options
PayPal
Payture
Perseuss
Points(dot)com
Priceline
Qatar Airways
RBK Money
Retail Decisions
Rezgo
S7
Sabre
SEB Kort - Euroline
SkyTeam Alliance
Southwest Airlines
Starwood Hotels
Strathclyde University
SwiftKey
Switchfly
TAM Brazilian Airlines
TAP Portugal
Telchar Fraud Consultancy
TravelMole
Travel Payment Expertise
Travelport
Travix
Tripcentral(dot)ca
Turkish Airlines
UATP
Uber
Uplift
US Bank
United Airlines
VERIFI
Vietnam Airlines
Virgin America
Virgin Atlantic Airways
VISA
WEX Inc.
Worldpay
Ypsilon Payment Solutions
Ypsilon.Net AG

 


Travel Payments Insider offers the inside view of everything payments & fraud for the travel industry! Inside Issue Two you will find:

  • Airlines' Plan to Remove Card Fraudsters Takes Off
  • Hotels and the Global Credit Card Fraud Epidemic
  • The Rise of Pre-paid Cards
  • The Mobile Traveler - convenience vs. security

Click on the link below to go to Travel Payments Insider Issue Two:
Travel Payments Insider Issue 2


And, if you'd like to contribute to Travel Payments Insider in 2015, please contact Michael Smith via email
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