RATES IN USD
RATES IN SGD |
co-Host |
 |
media partner |
 |
SPONSORS |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
ecommerce airline IT technology airline conference
RATES IN USD
RATES IN SGD |
co-Host |
|
media partner |
|
SPONSORS |
|
|
|
|
|
|
|
|
|
|
>> CONFERENCE OVERVIEW |
eConference 2007 : 5/6 Nov : Singapore Traders Hotel by Shangri-La |
|
2 Day Airline Full Conference Pass: US$639
|
> eConference (does not include workshop) | |
1 Day CRM & Analytics Workshop: US$599
|
> CRM/Centricity morning sessions and afternoon classroom workshop | |
1 Day Ancillary Revenue Workshop: US$599
|
> Add the classroom workshop to your 2 Day Conference Pass | |
- Dynamic Packaging - Low Cost ePayment solutions - User-Generated Content - Mobile Interactive Marketing - Managing Multi-Channel Distribution - CRM vs. Customer Centric Systems - Next Gen Passenger Service Systems - Airport Self-Service & beyond - Managing vendor relationships - Outsourcing - Web Analytics
|
Past attendees of eConference call a clear winner: "It was an excellent opportunity for us to learn more about e-tkt, e-commerce and e-distribution, to share our experiences in these fields with airlines and experts. The organisation was excellent, the venue, food and wine were of superior quality" - Paul Paris, General Manager, Industry Affairs, Air Malta
"It was wonderful to meet so many people from around the world. I have quite a collection of business cards." - Roxanne Martin, Senior IT Specialist, Continental Airlines
"I must say the event was extremely well organised and most importantly it was as very fruitful event and I would want to be a part of the future events."
"the conference was extremely well organized and further it was informative. I have benefited mmensely from it." - Elsa Dsilva, Senior Manager, Pricing, Kingfisher Airlines
|
|
|
Day 1: CRM and Customer Analytics Pass This full-day seminar package will consist of a series of presentations by top CRM experts, a panel discussion and an in-depth afternoon classroom-style workshop on Customer Analytics. Presentations will include "Customer-Centric Airline Systems", "Integrating CRM into Revenue Management" and "Enterprise Resource CRM Systems." The panel and audience discussion will offer attendees the chance to discuss these issues directly with the experts, followed by the highlight of this event - the classroom-style workshop on Customer Analytics.
|
|
 |
|
|
 |
Day 2: Mastering Ancillary Revenue/ Dynamic Packaging & Payments Pass With the tight profit margins on the sale of airline seats, airlines are now quickly implementing the sale & distribution of ancillary products, such as hotel, car hire and insurance through dynamic packaging. During the classroom workshop former British Airways Global Financial Services board director, Michael Smith, will guide you one-on-one through the nuances of identifying and exploiting sources of ancillary revenue for your airline. The classroom workshop begins at 0900 and ends at 1230 on day 2. This pass also gives you access to afternoon presentations and discussions on dymanic packaging, ePayments and future technologies. |
|
|
|
|
You have questions on these hot topics and many more, eConference has the answers. The industry's premier Distribution guru, Frank Socha, will chair business sessions anchored by presentations from top industry experts, ample question & answer sessions and a series of in-depth panel & audience discussion forums, covering the burning trends in airline marketing & automation. eConference is the trusted interactive resource for the airline eCommerce, Marketing, and IT professionals from over 90 different airlines worldwide who participated in its first two events, so take advantage of low registration rates and secure your place in eConference 2007! |
|
|
Check out past eConferences: |
 |
|
|
| eNewsline Articles: | > Click here for eNewsline Archive < | |
Enabling airlines to liberate themselves from the “clutches” of decades-old legacy systems
|
||
| In an interview with Airline Information’s Ritesh Gupta, ahead of eConference 2007 to be held in Singapore on 5-6 November, Mathews shared info on operations of his company, how critical issues such as how simplified business process can result in cost reduction and complex business processes can be simplified through new generation systems, and much more. Read Interview | ||
Third annual eConference Champions new Airline
|
How well do you know your Top Tier Travelers?
|
|
| By eNewsline correspondant: Candid comments from eConference chairman Frank Socha and Managing Partner of Consulting at Airline Information, Roger Williams | Paul Albert, Director of Travel at Vision Critical gives detailed yet practical advice on customer profiling and intelligence. | |
With record high flight delays and cancellations this year, the organizers of the annual eConference, to be held in Singapore on 5-6 November, have prioritised their agenda around the discussion of so-called next generation passenger service systems and the customer centric business model. read more.. |
You know Tim flies 250,000 miles per year, he likes the aisle seat, always flies business class, prefers a non-smoking queen bedroom and rents a luxury car with GPS. But, what do you really know about your top tier travelers like Tim, beyond what they purchase? read more.. |
|
Passenger Service Systems: the core of the airline e-landscape
|
Offering an insight into the consumer-centric view of the airline industry
|
|
Expert commentary by Frank Socha |
Interview with Jean Marc Perreaux, PTS senior sales specialist, SITA: By Airline Information Correspondent: |
|
Airlines must begin replacing their legacy mainframe system environments with new and modern open architecture based systems. This is especially true for PSS or Passenger Service Systems. read more..
|
The consumer-centric view of the airline industry, according to SITA, is the dominant industry trend, which will affect airlines at every level of their business for the next 25 years or more. read more..
|
|
Is GDS the most appropiate distribution platform
|
||
Interview with Andy Martin, industry director – transportation, Oracle Europe Middle East and Africa: By Airline Information Correspondent: |
Interview with Stéphane Pingaud, head of distribution marketing, Airline Business Group, Amadeus: By Airline Information Correspondent: |
|
Legacy carriers are increasingly turning to CRM solutions as a platform on which to build differentiation for their premium traffic. But is this differentiation resulting in personalization of the entire the buying experience? |
“When it comes to our relationships with the Middle-Eastern airlines, we wish to replicate this approach by establishing a strong regional centre for our airline business in the region,” said Pingaud. read more.. |
|
Gulf Air eyes selling a major chunk of it's
|
Ensuring travelers enjoy the "Good Times"
|
|
Interview with Lars Denlew, head – distribution and e-commerce, Gulf Air: By Airline Information Correspondent: |
Interview with Girish Shah, (former) head - marketing, Kingfisher Airlines: By Airline Information Correspondent: |
|
Gulf Air is planning a major upgrade of its online booking capabilities, both in terms of usability and content. The airline is currently involved in the final stages of selecting its next generation booking engine. read more.. |
The brand Kingfisher has become synonymous with `Good Times’ in India. So when United Breweries Holding Limited forayed into the aviation sector... the conglomerate aptly leveraged the youthful and vibrant image of its beer brand and offered the `Fly The Good Times’ proposition to travelers. read more..
|
 |
eNewsline: www.eNewsline.net |
Senior Publication Staff: Frank Socha - Chief Technical Advisor/Editor Roger Williams - Creative Director/Associate Editor Ritesh Gupta - Senior Correspondent Christopher Staab - Business Development & Advertising |
e Newsline is published on a quarterly basis by Airline Information. eNewsline.net is a registered URL of Airline Information. Articles for eNewsline are written by contributing airline personnel, travel and subject area specialists, and the writing staff of eNewsline. The opinions expressed by contributing writers do not necessarily express the opinions or policy of the owners and officers of Airline Information. ................................................................................................................................................. eNewsline Subscriptions you will receive an email reminder each quarter with a link to take you to the current issue. Advertising in Online Media about advertising possibilities and rates.
|
