FFP Guide & Directory

FFP Guide & Directory

The Frequent Flyer Program Guide features the industry’s first comprehensive listing of airline loyalty programs today

• Foreword co-authored by Patrick Murphy, former Chairman of Ryanair
• Authored and researched by Evan Boggs and Ross Murphy

Includes information gathered from airline websites and Airline Information’s proprietary airline database on nearly 200 programs. The Guide includes information on loyalty programs of premier intercontinental carriers and small, regional operators alike.

The data and analysis present a snapshot of frequent flyer programs as of January 2012. It represents a benchmark against which to measure and note the changes that are taking place in airline loyalty programs and other related businesses around the world.

The FFP directory is sorted alphabetically by region for easy comparison. Each region chapter begins with an overview of the programs in that region, and continues with in-depth details of each individual program including:

• Member numbers (where available)
• Code-share accrual and redemption availability
• Interline agreements
• Partners to the program
• Tier point numbers

Download a Table of Contents, Foreword & Sample

The data and analysis in this guide will benefit not only airlines, but also partner companies such as credit-card companies, hotels, car rental companies, and many more…

The FFP Guide is available for only $199!

You can be a part of the Guide as well: there is still space available for advertisements. For $999 you can have a ½ (half) page advertisement PLUS an e-copy of the Guide or a whole page ad for only $1,499 PLUS an e-copy of the guide or for $1,599 you can do a full page, full color advertorial including a copy.

If you sponsor the 8^th FFP Loyalty track/Mega Event 2012 in San Diego we can offer you a 50% discount on the advertising prices!

Selling in the Sky

How Can Airlines Grow Ancillary Revenues? Inside their Cabins

2011 Onboard Retail Benchmark Will Change How Airlines View Onboard Retailing, Ancillary Revenues and Selling in the Sky
Presented by GuestLogix and Airline Information

Get your copy now for only $399!

Your electronic copy is immediately downloadable upon payment by credit card.
A confirmation email will be sent to you with download instructions.

2011 Airline Online Fraud Report

Online payment fraud management & benchmarks

Airlines lost $1.4B USD worldwide to online fraud in 2010. Fraud loss rates vary significantly by years of online selling experience. Are you doing everything you can to prevent fraud?

Get expert insights and analysis to help you benchmark your fraud rates and risk management practices against those of your peers:

Extracting greater value from the entire customer journey

Free Ai Executive Research Panel Analysis:

With profitability returning to the airline industry the battle is on to win each and every customer.  Businesses know that success is not just a result of understanding their customers.  They also need to try and understand what those same customers are doing with their competitors and what those competitors are doing to win those customers.

Airline Information, in conjunction with ICLP, conducted a survey to establish how airlines are addressing these issues and improving their profitability.  Understanding the customer experience is crucial to that and how airlines are looking to extract greater value beyond the customer journey. 

Airline Weekly Special Reports

Airline Weekly Special Reports (AWSRs) are quarterly supplements to Airline Weekly, the weekly newsletter. AWSRs are single-topic, in-depth reports exploring the business of commercial aviation.

FFP Interline Currency Management Calculator - (Freeware)

Tracking both the program currency and monetary liability of 4-part airline-to-airline loyalty partnerships can be a daunting task. The math is relatively simple but grasping "who owes what", or "how many more miles can my members use?" can get quickly confusing and difficult to explain to colleagues or senior management.