FFP Guide & Directory
Researched by Evan Boggs & Ross Murphy under direction of Patrick Murphy, fmr. Chairman Ryanair
Developed by Airline Information, the FFP Guide and Directory features the industry’s first comprehensive listing of airline loyalty programs today.
Download the flyer & sample.
The Guide includes information gathered from airline websites as well as Airline Information’s proprietary airline database.
- Over 200 active programs, ranging from premier intercontinental carriers to small, regional operators.
- Airlines sorted alphabetically by region for easy comparison.
- Preface to the directory of programs includes an overview of airline loyalty programs today, featuring analysis derived from the Guide’s findings.
- Available in eBook format.
- Advertising space available – get your business noticed by loyalty program managers and industry suppliers
Order Today at the special pre-order price of $449 .
Read more...Selling in the Sky
How Can Airlines Grow Ancillary Revenues? Inside their Cabins
2011 Onboard Retail Benchmark Will Change How Airlines View Onboard Retailing, Ancillary Revenues and Selling in the Sky
Presented by GuestLogix and Airline Information
Get your copy now for only $399!
Your electronic copy is immediately downloadable upon payment by credit card.
A confirmation email will be sent to you with download instructions.
2011 Airline Online Fraud Report
Online payment fraud management & benchmarks
Airlines lost $1.4B USD worldwide to online fraud in 2010. Fraud loss rates vary significantly by years of online selling experience. Are you doing everything you can to prevent fraud?
Get expert insights and analysis to help you benchmark your fraud rates and risk management practices against those of your peers:
Extracting greater value from the entire customer journey
Free Ai Executive Research Panel Analysis:
With profitability returning to the airline industry the battle is on to win each and every customer. Businesses know that success is not just a result of understanding their customers. They also need to try and understand what those same customers are doing with their competitors and what those competitors are doing to win those customers.
Airline Information, in conjunction with ICLP, conducted a survey to establish how airlines are addressing these issues and improving their profitability. Understanding the customer experience is crucial to that and how airlines are looking to extract greater value beyond the customer journey.
Read more...Airline Weekly Special Reports
Airline Weekly Special Reports (AWSRs) are quarterly supplements to Airline Weekly, the weekly newsletter. AWSRs are single-topic, in-depth reports exploring the business of commercial aviation.
Read more...FFP Interline Currency Management Calculator - (Freeware)
Tracking both the program currency and monetary liability of 4-part airline-to-airline loyalty partnerships can be a daunting task. The math is relatively simple but grasping "who owes what", or "how many more miles can my members use?" can get quickly confusing and difficult to explain to colleagues or senior management.
Read more...