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09.00-09.40
Opening keynote:
Emerging Alternative Payment Methods - Driving Lower Costs & Incremental Revenue
Speaker:
- John Reistrup, VP, Travel & Entertainment Marketing, Bill Me Later
> JohnReistrup_Billmelater_APS2008
Airline Panelists:
- Ken Penny, Sr. Drirector, eCommerce & Distribution Planning, Continental
Samuel Liyanage, Director eCommerce, US Airways
- Donny Uselmann, Manager Product Development, JetBlue |
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09.40-10.05
Customer reaction to using new
payment methods
- Joel Widzer, Travel strategist, MSNBC Comtributer & business consultant
> JoelWidzer_TravelWriter_APS2008
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10.05-10.25
Case Study: Introducing new payments method for airlines
- Darryl Jang, Lead Engagement Manager, PayPal
> Presentation not available see files under PayPal logo for more info on PayPal |
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10.25-10.50
COFFEE BREAK & NETWORKING
Sponsored by eBillme
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10.50-11.15
Airline Case Study: Implementing a Global Alternative Payment Strategy
- Maarten Rooijers, Manager E-Payments, Distribution & E-Commerce, KLM
> MaartenRooijers_KLM_APS2008
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11.15-11.40
Airline Case Study: Implementation of a payment gateway: challenges, refinements and future planning
- Sandra Fletcher, Manager, eBusiness, Qatar Airways Group
> SandraFletcher_QR_APS2008
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11.40-12.00
Innovative ways to use miles as an alternative form of payment
- Bob Brunner, CEO, RBH Financial Group
> BobBrunner_RBHFinancial_APS2008
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12.00-12.20
Innovations in corporate payments
- Scot Bealer, VP Worldwide Sales & Marketing, UATP
> Presentation not yet available, please check back again soon |
12.20-13.40
GROUP LUNCH & NETWORKING
Sponsored by: BizXchange |
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13.40-14.00
Developing a holistic payments strategy - with a focus on mitigating fraud and related costs
- Colm Lyon, Managing Director, Realex Payments
> ColmLyon_Realex_APS2008 |
14.00-14.15
Case Study: Credit Card Surcharging in
the Airline Industry
- Richard Crum, President AirPlus International and President, Association
of Corporate Travel Executives
> Richard_Crum_Airplus_APS2008
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14.15-14.40
Unlocking Payments Value - Strategies for Managing Payment Acceptance
- Shane Fitzpatrick, European Managing Director, Paymentech
> ShaneFitzpatrick_Chase_APS2008 |
14.40-15.00
The pitfalls and promise of mobile airline payment. How secure is it?
- Sean Moshir, Chief Executive Officer,
CellTrust
> Presentation not yet available, please check back again soon |
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15.00-15.20
Barter: a time-tested way for airlines to increase yields, load factors and their bottoms lines
- Bob Bagga, CEO, BizXchange
> Bob_Bagga_BizXchange_APS2008 |
15.20-15.50
COFFEE BREAK & NETWORKING
Sponsored by TRX
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15.50-16.10
Integrating new payment methods into corporate reporting suites
- Stephen S. Smith, Director, Payment
Solutions, TRX
> Stephen_S_Smith_TRX_APS2008
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16.10-17.30
Panel Discussion
The Great Payment Debate
Many Airlines have identified credit card fees as their largest controllable cost and are lobbying for lower credit fees, while at the same time airlines make billions of dollars from co-branded credit card schemes. How can these two seemingly opposing goals be balanced? Are credit card fees really the airlines largest controllable cost? Will alternative forms of payment be utilised to significantly reduce payment related costs for airlines?
Moderator: Pascal Burg, Edgar Dunn
and Company
Alan Wyley, CEO, EuroCommerce
Scot Bealer, VP Worldwide Sales & Marketing, UATP
James Latham, Vice President, Business Development, American Express
Alex Harris, Group Treasurer,
Virgin Atlantic Airways |
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American Express Cocktail Reception
17.30-1900
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| DAY 2: |
10 APRIL |
| 08.00-09.00 |
Networking Breakfast
Sponsored by Merchant Alarm |
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09.00-09.30
Keynote: Value of partnerships in
today's marketplace
- Peggy Sousa, VP Merchant Services, American Express
> Presentation not yet available, please check back again soon
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09.30-10.00
Payment processes for onboard sales
- Jim Fitzgerald, VP, Guestlogix
> JimFitzgerald_Guestlogix_APS2008
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10.00-10.20
Airline Case Study: British Airways Experience of charging for online payments
- Alexander Grant, General Manager Accounting Operations and Credit Cards, British Airways
> Presentation not yet available, please check back again soon
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10.20-10.40
COFFEE BREAK & NETWORKING
Sponsored by Cybersource |
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10.40-11.00
Reducing the Payment Costs of Employee Travel
- Binu Jacob, VP Business Development, IBS Software Services
> BinuJacob_IBS_APS2008
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11.00-11.20
Lessons learned from online retailers!
- Sheila James, Vice President of Products and Operations, eBillme™
> Sheila_James_eBillme_APS2008
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11.20-11.40
Reducing costs and increasing sales by delivering new payment methods
- Alan Wyley, Chief Executive Officer, EuroCommerce
> AlanWyley_Eurocommerce_APS2008 |
11.40-12.30
Discussion forum:
Do more payment methods improve customer choice or add unnecessary complexity?
Moderator – Paddy Murphy, former Chairman of the Board, Ryanair
Seth Friedman, Vice President, Global Markets, MasterCard
Arthur Green, Revenue Management Director, Aer Lingus
Bartek van de Pavert, New Businesses Sales Manager, Paysafecard
BartekvandePavert_Paysafecard_APS2008
Andrew Yoakley, Sales Manager, Realexpayments
Michael Hanke, Air China, Payment Consultant
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12.30-13.50
GROUP LUNCH & NETWORKING
Sponsored by PayPal |
13.50-14.10
Norwegian Air Shuttle – setting up your own bank
- Lars Ola Kjos, Business Development Director, Norwegian Air Shuttle
> LarsKjos_Norwegian_APS2008
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14.10-14.30
Dynamic packaging and the impact of
multi supplier payments
- Kenneth Purcell, CEO & Founder, iSeatz
>Kenneth_Purcell_iSeatz_APS2008 |
14.30-14.50
Innovations in Fraud Prevention
- Erika Dietrich,
Risk Services Director, Retail Decisions
> ErikaDietrich_RED_APS2008
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14.50-15.15
Future trends in payment methods -
where are all these new developments taking the airline business?
- Pascal Burg, Director, Edgar Dunn & Company
> Presentation not yet available, please check back again soon |
15.15-15.35
Getting you own back - How to strip out payment costs and realise new profit streams from DCC
- Eamonn O'Shea, Chief Executive Officer, Continuum
> Presentation not yet available, please check back again soon
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15.35-16.00
COFFEE BREAK & NETWORKING
Sponsored by SITA
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16.00-17.00
Discussion forum:
Will new payment methods really drive down costs?
Moderator – Paddy Murphy, former Chairman of the Board, Ryanair
Pascal Burg, Director, Edgar Dunn & Company
Donny Uselmann, Manager Product Development, JetBlue
Mike Carlo, Senior Business Development Manager Americas, Global Collect Services
Gustavo Di cio, Director, Strategic Development, ALTA (Latin American Airline Association)
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